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Testimonial From Mr & Mrs xxx, HONG KONG
To whom it may concern:
My wife and I have been in love with Malaysia and want to retire at KL since ten years ago. In early 2011, we heard about the Malaysia My Second Home program and starting to look for an agent to handle our applications. Apparently there are many agents provide the one-stop service but most are only interested in your money and their rates varied from 5k – 12k MYR, many also have additional add-on fees that they wont tell you at the beginning. Surfing the Internet one day, we discovered MYEXPAT MM2H that I was pleased with their one-stop guarantee-service at a fraction of the cost in comparison with the others.
At first, we were skeptical on the type of services we will get but MYEXPATMM2Hs director, Ismail assures me that it was his goal to help us to succeed or the fee will be refunded. Once the contract was signed, Ismail started to guide us thru the process, providing clear documentations and forms required. Despite the complexities, we were quite clear in collecting and completing all the details information from CV to passport, etc. In the process, many questions were raised but Ismail answered them one after the other professionally and tirelessly with little time loss. Since we live in Hong Kong, all these queries were done thru emails back-and-forth with incredible turn-around, no more than a few hours including some done in the weekends. There were quite a few glitches including incorrect information was submitted but Ismail help us to sort-out and complete our applications successfully.
Once the applications were submitted and accepted by MM2H, Ismail continually keeps me posted by checking with the MM2H people on a regular basis. Every other day, he will email me to update on the progress. Less than 6 weeks since we started the process then came the good news that our applications have been approved. We travelled to KL the week after Christmas with only a week to complete the MM2H process. Once we checked into the hotel, we call Ismail and he immediately picked us up the next day to complete our health check by driving us to the clinics, almost 30 minutes away. Then finally he and his partner met us at the immigration office at World Trade building to complete the MM2H visa on our last day of visit.
It is MYEXPATMM2Hs dedicated customer services that I am impressed with. Ismail, you and your partner have delighted us. We are totally satisfied with MM2Hs services and I would recommend MYEXPATMM2H to anyone who wants to join the MM2H program fast.
Testimonial From Dr & Mrs Omar, SOUTH AFRICA
A very big thank you from myself and family. It often happens that when a person hires a company that is the cheapest in the market, one expects a lower standard of service. However you have proven that theory absolutely wrong. You are the cheapest, your service is good and the after service great.
If i were your competitor i would be really worried. You provide a 5 star service at a 1 star rate. From a to z you were available, helpful and courteous. Thank you, and good luck with your mm2h business. From my heart I sincerely wish you well.
Testimonial from Professor & Mrs xxx, CANADA
It was a pleasure to be represented by MYEXPATMM2H. They are knowledgeable, courteous and quick. Although our case was complicated they resolved the issues and to our benefit. We have no hesitation in recommending them.
Testimonial from Mr & Mrs xxx, IRAN
Ismail you have continued to show your brilliance in handling the MM2H applications with thorough commitment and service. Your European style professionalism has shone through yet with great humbleness from your actions. MyExpat MM2H has a winning team to take you to the top of your industry. Well done & thank you so much.
Testimonial from Mr & Mrs xxx, AUSTRALIA
What can i say… we are very grateful for your excellent services provided to us even though it took us a while and you were very patient in handling our case, your honesty & integrity won us in the end against all other agents. You are truly an agent who has given more than we expected as you are amongst the cheapest in the market. Others are right, top service at low rates!
Brilliant & good luck for the future. We will definitely keep in touch when we need other services as we will do. Thank you Ismail.
Testimonial from Mr & Mrs Jennevin, FRANCE
I would like to thank you for your professionalism to obtain for me and my family mm2h visas. I started the process alone and it was not a trivial matter. After contacting you, you help us to obtain the necessary documentation with a lot of first-class and proficient advices. The documents were lodged timely and got the approval in the mentioned time span. Once we arrived in Malaysia the final formalities were swiftly completed and we are now happily residing in Kuala Lumpur.
The only sore point in the whole process is that I should have contacted you earlier.
Once again thank you very much for your support. And dont hesitate to pass my new email as necessary.
estimonial from Mr & Mrs Horst, NETHERLANDS
As Dutch citizen working as Shell expat in Russia where I have recently been married we were looking for possibilities as alternative country to live in future. We have visited several countries in Europe as well as in Asia and after comparing we have chosen Malaysia for several obvious reasons. One of these reasons was the fact that next to the tropical climate the MM2H program certainly offers several attractive benefits when you are planning to retire or want to use this country as alternative location for temporary stays. Especially the fact that your foreign retirement income is tax free offers the possibility to fully enjoy the nice features Malaysia offers.
After a visit to Thailand this year June we decided to start our application for the MM2H program. We were lucky to get the address via one of my colleagues since it appears not easy to choose for a reliable recognized representative of the Malaysian Immigration Authorities and so we immediately contacted MyExpat MM2H and so we got in contact with Mr. Ismail Mussa who immediately assisted to put us on the right track. Initially after receiving the list of required documents and reading the conditions we were a bit suspicious if all was in good order but after receiving convincing evidence I started to fill in all required documents. One of the difficulties we faced was the fact that I was not living in my home country, The Netherlands but in Russia and because all submitted documents need to be officially translated and legalized it took us more time to get all done like a Letter of Good Conduct e.g. and bank statements. Regular e-mail correspondence with Ismail solved any issue quite smoothly. After carefully having submitted all required documents we have received already the Conditional Approval Letter from Malaysian Immigration on the 30th September which was within 3 months which is certainly not bad taking into account that many official authorities abroad were involved !
The first of November we travelled to Kuala Lumpur and immediately opened a bank account. Since the HSBC bank and a good colleague living in KL were very cooperative we managed within 2 days our deposit which was transferred from my account abroad to my new HSBC account and received the official statement for the MM2H Immigration service. Together with Ismail we collected our Visas on the 4th Nov. and became the proud owners of the long term Visa as new Dutch MM2H participants. Thanks to all who cooperated!
Testimonial from Mr Mizanur & Mrs Olga Rahman, AUSTRALIA
Our Thanks to MyExpat MM2H.
Risking money is not my cup of tea. So, when I decided to apply for MM2H program, I did extensive research as to find a reliable agent. There are lots of agents in Malaysia and some of them I talked to are very expensive. In fact, due to high agent fees my interest for MM2H program was diffusing. After a Google search, I found the MyExpat MM2H Company which offers MM2H program service for lower fees. For their low fees, I had some doubts, so I wrote to the Malaysian embassy here in Australia as to clarify if they can verify the MyExpat MM2H is a registered agent and if they have any complains about the MyExpat MM2H conduct. An officer from the embassy advised me that to his knowledge the MyExpat MM2H dont have any complains about their conduct and suggested me to look at all the registered agents in the website www.mm2h.gov.my It was good enough information for me to submit my application for the MM2H program.
After my first conversation with Mr Ismail Mussa from the MyExpat MM2H Company, I started to like the content of our conversation and his skills on this matter. It was an open business conversation with no strings attached. I felt satisfied at the same time hesitated to risk my money as there are lots of frauds talk nicely. At the end after discussing with my wife and evaluating all our findings, we agreed to go ahead with this company.
When I submitted my documents, including financial statements, I often rang or wrote various enquiries to Mr Mussa. Every single time he responded to me professionally. He kept me up to date about the application progress. Once he was on holidays in overseas, he wrote briefly that he could not access my file and will respond to me as soon as he returns to KL, and he did. The trust between us grew as we progressed through each stage of the processing. When our application was approved and we arrived from Australia to KL, he gave us excellent service in relation to all subsequent steps for getting the MM2H visa. It was all done without any hiccup. It was Mr Mussas work who performed his duty honestly.
We wish our very best to the MyExpat MM2H Company. Our special thanks to Mr Mussa for his hard work, pleasant personality and wonderful service. We would gladly recommend his service as he is honest, skillful, and competitive, and delivers what he promises.
Testimonial from Mr Peter & Sue Davies, UK
We have recently been approved for our MM2H visa application, having used the services of MyExpatMM2H for the application. We have been very pleased with the service we received. Ismail was infinitely patient and guided us through the entire process carefully and professionally. He always answered our queries promptly and gave up an entire Sunday afternoon to meet us and talk us through the process even before we became clients. We wholeheartedly recommend MyExpatMM2H to anyone thinking of applying for this visa from abroad.
Testimonial from Mr Husseinguli Salimi, IRAN
It is with the greatest pleasure, and the most profound gratitude, that I acknowledge the vital importance of the services Mr. Ismail Mussa Senior MM2H Consultant MyExpat(MM2H) Sdn Bhd extended to us in helping us acquire the privilege of being admitted into MM2H program. It is simply impossible to exaggerate the efficiency of the services provided by the company MyExpat(MM2H) Sdn Bhd, headed by the young, energetic, tireless, competent Mr. Ismail Mussa, who went out of his way to help me in ways which one cannot expect even from lifelong friends. I guess, I will never help cherishing the memory of Mr. Ismail Mussa’s patience and willingness to help me to my best advantage. And I feel secure, when I remember that I have a friend like Mr. Ismail Mussa, in a part of the world, all new to me and my family. My family and I, extremely satisfied with Mr. Ismail Mussa’s handling of our application to the MM2H program, will gladly, and emphatically recommend our friends and acquaintances, to entrust their application for the MM2H Program to the reliable hands of Mr. Ismail Mussa’s MyExpat(MM2H) Sdn Bhd Company. Husseinguli Salimi.
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